Shipping policy
Shipping Policy
Last updated: September 2026
Processing & Dispatch All items sold by The Wight Collective are made to order. Please allow time for your item to be produced before dispatch. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delivery Timeframes We currently ship within the United Kingdom only. Standard delivery takes 7–14 business days from the date of your order. Please note this includes production time as all items are made to order.
Shipping Rates
- Standard Delivery — £3.99
- Free Delivery — on all orders of £60.00 or more
Delays Whilst we do our best to meet the above timeframes, occasional delays may occur due to high demand or circumstances beyond our control. We are not responsible for delays caused by third-party couriers once your order has been dispatched.
Order Issues If your order hasn't arrived within the expected timeframe, please contact us at madebymoul@outlook.com and we'll look into it for you.